25-03-2021

Adobe AIR is a cross-operating-system runtime that lets developers combine HTML, JavaScript, Adobe Flash® and Flex technologies,and ActionScript® to deploy rich Internet applications (RIAs) on a broad range of devices including desktop computers, netbooks, tablets, smartphones, and TVs. Adobe AIR applications can be published as native phone applications on certain mobile operating systems, such as Android (ARM Cortex-A8 and above) and Apple iOS. In May 2017, Adobe stopped releasing AIR for Android, and the app was eventually removed from the Play Store in September 2018, but it can still be downloaded through their website. About Adobe AIR: The Adobe AIR runtime enables developers to package the same code into native applications and games for Windows and Mac OS desktops as well as iOS and Android devices, reaching over a billion desktop systems and mobile app stores for over 500 million devices.

Adobe AIR is a computer program known as a runtime. It is necessary to have Adobe AIR on your computer to run certain applications. Applications that require Adobe AIR are called Adobe AIR applications.

Most Adobe AIR problems are related to having the correct version of Adobe AIR. Before you begin troubleshooting your problem, get the latest version of Adobe AIR for your operating system. Adobe AIR is available for free.

Before you begin troubleshooting, perform the following tasks:

Determine the version of Adobe AIR on your computer

An Adobe AIR application requires a minimum version of Adobe AIR. Typically, the Adobe AIR application's installation program makes sure that your computer has the correct version of Adobe AIR. If necessary, the Adobe AIR application downloads and installs the latest version of Adobe AIR.

You can check which version of Adobe AIR is installed on your computer. To do so, follow the steps provided here.

However, you can get an older version of Adobe AIR here.

The installation program installs Adobe AIR at the following location:

  • /Library/Frameworks/Adobe AIR.framework/

The Adobe AIR installation log file can help you troubleshoot your installation problem. You can also use the log's contents if you post a question to the Adobe AIR installation issues forum.

For Adobe AIR 1.0 to 1.5.3, see this document for more information.

You can get the contents of the install log using the following steps:

Mac OS X
  1. Open the Console application from the Applications/Utilities folder.
  2. Select System.log from the log list on the left.
  3. In the String Matching filter field, type Adobe AIR.
  4. Select all, and then copy and paste into a text file.

The application could not be installed because the AIR file is damaged. Try obtaining a new AIR file from the application author.

The .airappinstall.log file can reveal the specific issue. The Adobe AIR application installer could've found an instance of Adobe AIR or the Adobe AIR application on a mounted drive other than main drive. Time Machine (10.5.x) could have a backup of the application. Unmount drives other than main drive and retry installation.

It's possible that the Adobe AIR application didn't download from the website completely. Retry downloading the Adobe AIR application (the .air file).

You could receive an invalid signature verification log error if the certificate used to sign the Adobe AIR application has expired.

The AIR Installer states it is already installed, or requires AIR. Can't install AIR

This error can occur if the installer is in a different language (Korean).

Mac users experienced this error in 1.1. A corrupt locale list could be the cause. Try moving languages in your locale language list or adding a language. Mac OS rebuilds locale settings.

The user interface / window does not appear when running an Adobe AIR application, the Adobe AIR installer, or the Adobe AIR uninstaller.

Check the locale settings to see if Latin American Spanish (es-419) is in the list. Incorrect settings trigger an esoteric bug that can cause the behavior described in the Adobe AIR installer and uninstaller, and in some Adobe AIR applications.

The Adobe AIR installer doesn't display a window when launched.

This issue appears to be a conflict with an internal Webkit library. Follow these steps to work around this problem:

Adobe For Mac Air
  1. Download and mount the latest Adobe AIR installer from http://get.adobe.com/air
  2. Open the 'Terminal' application found in your Application/Utilities folder
  3. Copy and past the following command:
    sudo /Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted
  4. After hitting enter, you will be prompted for your login password.
  5. Installation takes a few minutes. Look for output similar to the following:
  6. Once complete, close Terminal and install your Adobe AIR application.

During installation of Adobe AIR, you receive an error dialog with contents similar to 'An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator.'

Follow these steps for the manual solution:

  1. Using Finder, navigate to your Applications folder and look for a file (not a folder) named 'Adobe'. If one exists, rename or delete it.
  2. Open the Terminal application in your Applications/Utilities folder. Run the following commands:

Next, adjust the ownership of a particular folder. Run the following two commands in Terminal, noting the user name response of the 'whoami' command. Replace username with your username in the next command:

  1. sudo chown -R username:staff ~/Library/Application Support/Adobe/AIR/

Close the Terminal application and rerun the Adobe AIR installer.

During installation of Adobe AIR or an Adobe AIR application, you receive an error similar to the following:

'You cannot open the application Adobe AIR installer.app because it is not supported on this architecture.'

The Mac PowerPC is no longer supported by Adobe AIR. You can only install and use Adobe AIR applications that require AIR 1.5.3 or earlier. Use Adobe AIR version 1.5.3:

Download Adobe AIR 1.5.3 for MacOS.

http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html

Note: Adobe AIR applications that require Adobe AIR 2 or later cannot be installed or used on a Mac PowerPC.

.See other installation problems.

Do you still have problem with the Adobe AIR installation? Post your question in the Adobe AIR Installation Issues forum.

Get the latest version of Adobe AIR | Get a different version of Adobe AIR

To install or update the runtime, a user must have administrative privileges for the computer.

Install the runtime on a Windows computer

  1. Download the runtime installation file from http://get.adobe.com/air.

  2. Double-click the runtime installation file.

  3. In the installation window, follow the prompts to complete the installation.

Install the runtime on a Mac computer

  1. Download the runtime installation file from http://get.adobe.com/air.

  2. Double-click runtime installation file.

  3. In the installation window, follow the prompts to complete the installation.

  4. If the Installer displays an Authenticate window, enter your Mac OS user name and password.

Install the runtime on a Linux computer

Note: At this time, AIR 2.7 and later are not supported on Linux. AIR applications deployed to Linux should continue to use the AIR 2.6 SDK.

Using the binary installer:

  1. Locate the installation binary file from http://kb2.adobe.com/cps/853/cpsid_85304.html and download.

  2. Set the file permissions so that the installer application can be executed. From a command line, you can set the file permissions with:

    Some versions of Linux allow you to set the file permissions on the Properties dialog opened through a context menu.

  3. Run the installer from the command line or by double-clicking the runtime installation file.

  4. In the installation window, follow the prompts to complete the installation.

Adobe AIR is installed as a native package. In other words, as rpm on an rpm based distribution and deb on a Debian distribution. Currently AIR does not support any other package format.

Using the package installers:

  1. Locate the AIR package file from http://kb2.adobe.com/cps/853/cpsid_85304.html. Download the rpm or Debian package, depending on which package format your system supports.

  2. If needed, double-click AIR package file to install the package.

    You can also install from the command line:

    1. On a Debian system:

    2. On an rpm-based system:

      Or, if you are updating an existing version (AIR 1.5.3 or later):

Installing AIR 2 and AIR applications requires you to have administrator privileges on your computer.

Adobe AIR is installed to the following location: /opt/Adobe AIR/Versions/1.0

AIR registers the mime-type 'application/vnd.adobe.air-application-installer-package+zip', which means that .air files are of this mime-type and are therefore registered with the AIR runtime.

Install the runtime on an Android device

You can install the latest release of the AIR runtime from the Android Market.

You can install development versions of the AIR runtime from a link on a web page or by using the ADT -installRuntime command. Only one version of the AIR runtime can be installed at a time; you cannot have both a release and a development version installed.

See ADT installRuntime command for more information.

Install the runtime on an iOS device

Adobe Free For Mac

The necessary AIR runtime code is bundled with each application created for iPhone, iTouch, and iPad devices. You do not install a separate runtime component.